Last Updated: December 1st 2023

Welcome to FIX8 Apparel's Privacy Policy.
This document outlines how FIX8 Apparel ("we," "our," or "us") collects, uses, and safeguards your personal information when you interact with our website, products, services, and other online platforms (collectively referred to as "Services"). Your privacy is of utmost importance to us, and we are committed to protecting the information you provide to us.

By using our Services, you consent to the practices described in this Privacy Policy. Please take the time to read and understand the information presented here. If you do not agree with
our practices, we recommend that you discontinue the use of our Services.

1. Information We Collect

We may collect various types of information from you when you interact with our Services:

A. Personal Information:

• Contact Information: We may collect your name, email address, phone number, and mailing address when you place an order or create an account.
• Payment Information: We collect payment details when you make a purchase, which may include credit card information or other payment methods.
• Account Information: When you create an account, we collect information such as your username and password.

B. Usage Information

• Website Usage: We gather information about how you use our website, including pages visited, products viewed, and interactions with features or content.
• Device Information: We collect data about the device you use to access our Services, including IP address, browser type, operating system, and device identifiers.
• Log Data: Our servers automatically record certain information when you use our Services, such as your interactions, internet activity, and error logs.

C. Marketing and Communication Preferences

• Marketing Communications: If you opt-in, we may send you promotional emails, newsletters, and updates about our products and offers.
• Communication Preferences: We collect your preferences regarding receiving communications from us.

2. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Services, process transactions, and fulfill orders.
• To personalise your experience by presenting content, products, and offers tailored to your interests.
• To improve our website, products, and services based on user feedback and behaviour.
• To communicate with you, respond to inquiries, and provide customer support.
• To send you marketing communications, provided you have opted in to receive them.
• To ensure the security and integrity of our services and protect against fraud or unauthorised activity.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third parties for specific purposes:

• Service Providers: We engage third-party service providers to assist with functions such as payment processing, shipping, data analytics, and marketing.
• Legal Compliance: We may share your information to comply with legal obligations, enforce our terms of use, and protect our rights and the rights of others.
• Business Transfers: If Aero Apparel undergoes a merger, acquisition, or sale, your information may be transferred as part of that transaction.

4. Your Choices  

• You can manage your communication preferences by unsubscribing from marketing emails or contacting us to update your preferences.
• You can access, update, or delete your account nformation by logging into your account or contacting us.
• You have the right to request access to the personal information we hold about you and request its correction or deletion, subject to legal restrictions.

5. Security

We implement security measures to protect your personal information from unauthorised access, alteration, or disclosure.

6. Children's Privacy

Our Services are not directed towards children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other means.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at hello@fix8apparel.com.au

Thank you for trusting FIX8 Apparel with your personal information. Your privacy is important to us, and we are committed to maintaining your trust.